| 16 |
Share an experience in which your attention to detail and thoroughness had an impact on your last company. |
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| 17 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 18 |
Share an experience in which you effectively planned routes and itineraries and made reservations for transportation and accommodations. |
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| 19 |
Share an experience in which you assembled and issued required documentation. |
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| 20 |
Provide an effective method you have used to inform clients of essential travel information. |
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| 21 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 22 |
How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.) |
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| 23 |
Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |
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| 24 |
Provide an experience in which you effectively traced lost, delayed, or misdirected baggage for a customer. |
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| 25 |
Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills? |
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| 26 |
Share an effective method you have used to promote destinations, tour packages, and other travel services. Share an experience. |
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| 27 |
Provide an example of a time when you successfully organized a diverse group of people to accomplish a task. |
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| 28 |
Provide an example when your ethics were tested. |
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| 29 |
Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |
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| 30 |
Describe a time when you successfully persuaded another person to change his/her way of thinking or behavior. |
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