Travel Agent Interview Questions

1 Tell me how you organize, plan, and prioritize your work.
2 Tell me about the last itinerary tour package which you planned, described, arranged, and/or sold.
3 What is the key to success when communicating with the public.
4 Share an experience you had in dealing with a difficult person and how you handled the situation.
5 Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.)
6 Share an experience when you applied new technology or information in your job. How did it help your company?
7 Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant?
8 Provide an experience in which your ability to actively find ways to help people improved your company or your own work ethic.
9 Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome?
10 Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem.
11 Share an effective approach to working with a large amount of information/data. How has your approach affected your company?
12 Share an experience in which you computed costs of travel and accomodations.
13 Share an experience in which your attention to detail and thoroughness had an impact on your last company.
14 Describe a time when you successfully provided personal assistance to a coworker or patron.
15 Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.)
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