| 16 | Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |  | 
																
									| 17 | Describe an experience in which your ability to work well with others and reconcile differences helped your company or employer.  (Make sure the candidate knows how to negotiate.) |  | 
																
									| 18 | Describe a time when you successfully persuaded another person to change his/her way of thinking or behavior. |  | 
																	
										|  | 
															
									| 19 | Please share an experience in which you presented to a group. What was the situation and how did it go? |  | 
																
									| 20 | Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |  | 
																
									| 21 | Share an experience when you applied new technology or information in your job. How did it help your company? |  | 
																
									| 22 | Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |  | 
																
									| 23 | Provide an experience in which you successfully advised a client on financial and/or legal matters. |  | 
																
									| 24 | Provide a time when you dealt calmly and effectively with a high-stress situation. |  | 
																
									| 25 | Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |  | 
																	
										|  | 
															
									| 26 | Provide an example of when you were persistent in the face of obstacles. |  | 
																
									| 27 | Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills? |  | 
																
									| 28 | Share an experience in which your attention to detail and thoroughness had an impact on your last company. |  | 
																
									| 29 | Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |  | 
																
									| 30 | Share an effective method you have used to collect payments. |  |