| 16 | 
									Share an experience in which your attention to detail and thoroughness had an impact on your last company.  | 
									
										
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									| 17 | 
									Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? | 
									
										
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									| 18 | 
									Describe methods you have found helpful to oversee the preparation and care of the remains of people who have died. | 
									
										
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									| 19 | 
									Provide an effective method you have used to consult with families and friends of deceased persons. | 
									
										
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									| 20 | 
									Provide a time when you dealt calmly and effectively with a high-stress situation. | 
									
										
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									| 21 | 
									Name a time when you performed embalming duties. | 
									
										
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									| 22 | 
									Give me an example of when you thought outside of the box. How did it help your employer? | 
									
										
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									| 23 | 
									What is the most challenging part of arranging for clergy members to perform needed services? | 
									
										
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									| 24 | 
									How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.) | 
									
										
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									| 25 | 
									Name a time when your patience was tested. How did you keep your emotions in check? | 
									
										
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									| 26 | 
									Share an example when you effectively discussed and negotiated prearranged funerals with clients. | 
									
										
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									| 27 | 
									Tell me about the last time you informed survivors of benefits for which they may be eligible. | 
									
										
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									| 28 | 
									Describe an experience when you planned placement of caskets at funeral sites or place or adjust lights, fixtures, or floral displays. | 
									
										
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									| 29 | 
									Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) | 
									
										
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									| 30 | 
									Name a time when you managed funeral home operations, including the hiring, training, or supervision of embalmers, funeral attendants, or other staff. | 
									
										
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