| 1 |
Provide an example of a time when you successfully organized a diverse group of people to accomplish a task. |
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| 2 |
What is the key to success when communicating with the public. |
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| 3 |
What kind of experience do you have planning, scheduling, or coordinating funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services? |
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| 4 |
Walk me through how you would offer counsel and comfort to bereaved families or friends. |
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| 5 |
Describe an experience when you provided information on funeral service options, products, or merchandise and maintain a casket display area. |
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| 6 |
Share an experience you had in dealing with a difficult person and how you handled the situation. |
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| 7 |
Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.) |
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| 8 |
Tell me how you organize, plan, and prioritize your work. |
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| 9 |
Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem. |
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| 10 |
Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |
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| 11 |
Share an experience in which you successfully coordinated with others. How about a coordination effort that was not as successful? |
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| 12 |
Please share an experience in which you presented to a group. What was the situation and how did it go? |
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| 13 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 14 |
Provide an example when your ethics were tested. |
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| 15 |
Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |
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