| 61 | Provide an example of when you set expectations and monitored the performance of subordinates. What guidance and direction did you find most effective? | |
| 62 | Describe a time when you successfully provided personal assistance to a coworker or patron. | |
| 63 | Tell me about the last time you oversaw the work of someone else. How did you effectively motivate, develop, and direct the worker(s)? | |
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