| 16 |
Provide an effective technique you have used to ensure that adjusters follow proper methods. |
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| 17 |
Please share an experience in which you presented to a group. What was the situation and how did it go? |
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| 18 |
Share an experience in which you resolved a complex, severe exposure claim, using high service oriented file handling. |
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| 19 |
How do you effectively ensure that reserve activities are consistent with corporate policies? |
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| 20 |
What is the key to success when communicating with the public. |
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| 21 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 22 |
Share an experience in which your attention to detail and thoroughness had an impact on your last company. |
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| 23 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 24 |
Share an experience in which you found a claim which need further investigation in order to authorize payments. What methods did you use? |
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| 25 |
Provide an effective method you have used to ensure that claims are valid and that settlements are made according to company procedures. |
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| 26 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 27 |
Give me an example of when you thought outside of the box. How did it help your employer? |
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| 28 |
Describe an experience in which your ability to work well with others and reconcile differences helped your company or employer. (Make sure the candidate knows how to negotiate.) |
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| 29 |
Tell me about your last experience documenting claim payments, reserves, and new claims. What is one thing you would like to improve? |
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| 30 |
How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.) |
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