General Claims Agent Interview Questions

61 Tell me about an experience in which your monitoring of operations helped a staff member to comply with a policy, rule, cotract, or regulation.
62 Share an experience in which you successfully directed the staff in charge of repairing or maintaing equipment, vehicles, or facilities.
63 Tell me about your last experience directing the activities of transportation vehicles.
64 Provide an experience in which your ability to actively find ways to help people improved your company or your own work ethic.
65 Share an experience in which your understanding of a current or upcoming problem helped your company to respond to the problem.
66 Describe a time when you successfully directed the activities of an operations department to obtain the use of equipment, facilities, or resources.
67 Share an experience in which you successfully trained employees in a procedure. What made you a successful trainer?
68 Tell me about a time your recommendation to management helped your company or employer.
69 Share an experience in which you used new training skills, ideas, or a method to adapt to a new situation or improve an ongoing one. (Look for the candidate's ability to learn.)
70 Tell me about the last time you sucessfully implemented schedule or policy changes.
71 Provide a time when you successfully developed criteria, instructions, a manual, or a contract for a federal or state public transportation program.
72 Share an experience in which personal connections to coworkers or others helped you to be successful in your work. (Make sure candidate works well with others.)
73 Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment?
74 Share an experience in which you successfully assissted someone who received a grant.
75 Describe a time when you implemented an energy saving change for your company. i.e. reducing routes, minimizing idling, etc.

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