| 31 | 
									Provide an effective method you have used to maintain a knowledge of community services and resources. Share an experience. | 
									
										
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									| 32 | 
									Share an experience in which your willingness to lead or offer an opinion helped your company. | 
									
										
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									| 33 | 
									Share an experience in which you helped resolve a difficult customer complaint. | 
									
										
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									| 34 | 
									Describe a time when you successfully persuaded another person to change his/her way of thinking or behavior.  | 
									
										
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									| 35 | 
									Provide an effective method you have used to explain policies, procedures, and services to patients. How has your medical and administrative knowledge helped you in this? | 
									
										
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									| 36 | 
									Would you consider analyzing data or information a strength? How so? | 
									
										
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									| 37 | 
									Name a time when your creativity or alternative thinking solved a problem in your workplace. | 
									
										
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									| 38 | 
									Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills? | 
									
										
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									| 39 | 
									In your experience, what is the key to developing a good team? (Look for how they build mutual trust, respect, and cooperation.) | 
									
										
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									| 40 | 
									How would you rate your writing skills?  (Ask for an example that demonstrates great writing skills.) | 
									
										
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									| 41 | 
									Describe an experience in which you effectively provided consultation or training to volunteers or staff.  | 
									
										
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									| 42 | 
									Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? | 
									
										
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									| 43 | 
									Share an experience in which your understanding of a current or upcoming problem helped your company to respond to the problem. | 
									
										
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									| 44 | 
									How do you stay current on literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field? | 
									
										
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									| 45 | 
									Share an experience in which you successfully coordinated with others. How about a coordination effort that was not as successful?  | 
									
										
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