| 16 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 17 |
Share an experience in which you directed departments in the preparation and shipment of orders. What methods made you successful? |
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| 18 |
Provide an effective method you have used to sell additional merchandise/services to customers. |
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| 19 |
Provide an experience in which your ability to actively find ways to help people improved your company or your own work ethic. |
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| 20 |
Share an experience in which you computed total charges for merchandise, services, and/or shipping. |
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| 21 |
What is the state of your files and records? What is something you would like to improve? |
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| 22 |
Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? |
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| 23 |
Share an experience when you applied new technology or information in your job. How did it help your company? |
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| 24 |
Provide an effective method you have used to keep inventory records up to date. |
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| 25 |
Provide an experience in which conferring with other personnel and departments helped you to expediate and/or trace shipments. |
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| 26 |
How would you rate your writing skills? (Ask for an example that demonstrates great writing skills.) |
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| 27 |
Share an effective method you have used to recommend merchandise/services to meet customers' needs. Provide an experience. |
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| 28 |
Share an effective approach to working with a large amount of information/data. How has your approach affected your company? |
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| 29 |
Share an effective method you have used to ensure that outgoing work complies with customers' specifications. |
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| 30 |
Describe an experience in which your ability to work well with others and reconcile differences helped your company or employer. (Make sure the candidate knows how to negotiate.) |
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