Automotive Service Writer Interview Questions

There are 2 different sets of questions for this title
1 Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills?
2 Provide an example of when you set expectations and monitored the performance of subordinates. What guidance and direction did you find most effective?
3 In your experience, what is the key to developing a good team? (Look for how they build mutual trust, respect, and cooperation.)
4 Provide an example of a time when you successfully organized a diverse group of people to accomplish a task.
5 Share an experience you had in dealing with a difficult person and how you handled the situation.
6 Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.)
7 Tell me how you organize, plan, and prioritize your work.
8 Share an experience when you applied new technology or information in your job. How did it help your company?
9 Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem.
10 In your experience, what is the key to ensuring your company was compliant with all laws, regulations and standards that were applicable to your area of responsibility?
11 Share an effective approach to working with a large amount of information/data. How has your approach affected your company?
12 Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant?
13 Share an experience in which you successfully coordinated with others. How about a coordination effort that was not as successful?
14 Provide an example when you were able to prevent a problem because you foresaw the reaction of another person.
15 What have you found to be the best way to monitor the performance of your work and/or the work of others? Share a time when you had to take corrective action.