Development Manager Interview Questions
30 questions
Question 1: Share an experience in which your direction of the daily operations of a department, including analyzing workflow, establishing priorities, developing standards, and setting deadlines, helped your company.
Question 2: How do you prioritize when urgent support issues, planned projects and new requests from departments all compete for your team's time?
Suggested answerThe interviewer wants to see how you balance keeping systems running with delivering projects and serving the business. Start with the method you use, then show it in a recent example. Many IT leaders rank work by business impact, risk and effort, protect time for urgent support, and run new requests through an intake process so they are visible and easy to compare. Sample: "Outages and security issues come first, and I keep part of the team's capacity for support so projects don't stall every time something breaks. Planned projects follow the priorities we agree with department heads each quarter. New requests go into a shared queue that I review weekly with the requesters' managers. Last spring, marketing asked for a new reporting tool in the middle of our network upgrade. I showed them what each choice would delay, and we agreed to start their tool after the upgrade, with a simple workaround in the meantime." Pitfalls to avoid: claiming you handle everything at once, setting priorities alone without the business, and failing to tell people what has to wait.
What interviewers listen forLook for a clear method, such as ranking by business impact and risk, and a way to tell requesters what has to wait. Saying yes to everything is a red flag.
Candidate tipDescribe the method you use, like an intake process or ranking by impact, and give a recent example of a tradeoff you made and how you explained it.
Question 3: Share an experience in which you successfully planned and coordinated activity on a project, adhering to project plans.
Question 4: What have you found is the best way to assign and review the work of programmers and other employees?
Question 5: Provide an experience in which you successfully developed computer information resources, including data security and control, strategic computing, and disaster recovery.
Question 6: Tell me about a time you brought together developers, business users and vendors to deliver an IT project.
Suggested answerThe interviewer wants to see how you get groups with different goals, such as developers, business users and vendors, to work as one team. Use Situation, Task, Action, Result: the project, who was involved and what each group needed, what you did to keep them aligned, and what the project delivered. Sample: "We were replacing our inventory system, which involved our developers, warehouse supervisors, the finance team and the software vendor. Early on, each group had its own idea of what came first. I ran a kickoff where we agreed on a shared goal and a clear owner for each part, then held a short weekly meeting with one person from each group. When the vendor and our developers disagreed about who would build a data connection, I brought them together to settle it that week. The system went live on the planned date, and the warehouse team said they felt heard throughout." Pitfalls to avoid: blaming one group for every problem, describing only your own tasks, and skipping the result.
What interviewers listen forStrong answers show how they set a shared goal, gave each group a clear role and kept them talking, for example through regular check-ins. Blaming one group for every delay is a red flag.
Candidate tipPick a project with several groups involved. Say who they were, what each needed, how you kept them aligned, and what the project delivered.
Question 7: Share an experience in which you were able to assess computing needs and system requirements by consulting with users, management, vendors, and technichians. How did this help you to meet those needs?
Question 8: Provide and experience in which you met with a department head, manager, supervisor, vendor, etc. to solicit cooperation or resolve a problem.
Question 9: What do you find hardest about managing an IT budget, with costs like software licenses, cloud services and hardware refreshes competing for the same money?
Suggested answerThe interviewer wants to see that you understand how IT money is actually spent and that you plan for the costs that are hard to predict. Name one real difficulty, explain why it is hard, and show how you manage it with an example. Common answers include cloud costs that change with usage, license renewals that rise over time, and deciding when to replace aging hardware. Sample: "The hardest part for me is cloud spending, because it grows with use and the bill can surprise everyone. In my last role, I worked with finance to set monthly targets for each major system and set up alerts when spending ran ahead of plan. When one alert showed a test environment running all weekend, we started shutting it down after hours. I also review license counts before each renewal, since unused seats add up quietly." Pitfalls to avoid: saying budgeting is never hard, talking only in general terms about cutting costs, and leaving out how you work with finance.
What interviewers listen forA strong answer names a real tension, such as cloud spend that grows with use, and how they forecast and track it. Vague talk about keeping costs down is a red flag.
Candidate tipPick one real difficulty, like predicting cloud usage or timing a hardware refresh, and explain how you forecast it, tracked it during the year and adjusted.
Question 10: Walk me through how you set and track performance expectations for the programmers and systems analysts on your team.
Suggested answerThe interviewer wants to know how you guide technical staff so that work is clear, measured fairly and improved over time. Describe your process from start to finish, then give a short example. Cover how you agree on goals, what you check along the way, and what you do when someone falls behind. Sample: "At the start of each quarter, I meet with each programmer and analyst to agree on two or three goals tied to our project plan, such as delivering a feature or reducing defects in their area. I review progress in weekly one-on-ones and look at code reviews, missed dates and feedback from users. When one developer kept missing sprint commitments, we found they were being pulled into support work. I routed those requests to the help desk, and their delivery improved within a couple of sprints." Pitfalls to avoid: measuring people only by hours or lines of code, waiting for the annual review to raise problems, and describing goals without saying how you check them.
What interviewers listen forLook for concrete measures, such as code review quality, ticket resolution or delivery dates, plus regular one-on-ones. Judging people only by hours logged or lines of code is a red flag.
Candidate tipDescribe how you agree on goals at the start, what you check along the way, such as code reviews or sprint results, and what you do when someone slips.
Question 11: Walk me through a long-range technology plan you developed, from setting its goals to putting it into practice.
Suggested answerThe interviewer wants to see whether you can plan technology years ahead and actually carry the plan out. Walk through it in order: the business goals behind the plan, how you built it and won support, the main steps, and how you tracked progress and adjusted. Sample: "When I joined my last company, most systems ran on aging servers in our own building. I met with department heads to learn their plans for the next few years, then wrote a multi-year plan to move key systems to the cloud, retire old applications and improve backups. I presented the costs and risks to the leadership team, and they funded the first phase. We moved email and file storage first because they were simpler, then tackled the finance system. When a vendor delay pushed one step back, I updated the plan and shared the change at our quarterly review." Pitfalls to avoid: describing a plan with no link to business goals, skipping how you got funding and buy-in, and presenting the plan as if nothing ever changed.
What interviewers listen forStrong answers tie the plan to business goals, show how they won funding and buy-in, and note what changed along the way. A plan that was never revisited is a red flag.
Candidate tipPick a real plan, such as moving systems to the cloud. Explain the business goals behind it, the main steps, how you tracked progress and where it stands now.
Question 12: Tell me about a time you compared several systems or vendors and used the evidence to choose the best one for your organization.
Suggested answerThe interviewer wants to see how you make a technology choice based on evidence instead of habit or a sales pitch. Use Situation, Task, Action, Result: the need, the options, the criteria and data you used, who you involved, and how the choice held up. Sample: "Our help desk ticketing tool was going out of support, so I led the search for a replacement. With the help desk lead and two department heads, we agreed on criteria first: cost over several years, security, how well it connected to our directory and email, and ease of use. We shortlisted three products, ran a short trial of each with real tickets, and checked references with other customers. The cheapest option failed our security review, so we chose the second. After launch, technicians said tickets were easier to route, and we retired the old tool on schedule." Pitfalls to avoid: picking a tool only because you already knew it, leaving users out of the evaluation, and skipping what happened after go-live.
What interviewers listen forListen for clear criteria such as cost, security, fit and support, plus input from users. Picking a tool only because it was familiar is a red flag.
Candidate tipName the options you compared, the criteria and data you used, who you consulted, and how the choice worked out after it went live.
Question 13: Tell me about a time your advice to senior leaders on a technology decision led to a better outcome for the organization.
Suggested answerThe interviewer wants to know whether senior leaders can trust your judgment, and whether you can explain technical issues in business terms. Use Situation, Task, Action, Result. Describe the decision leaders faced, the advice you gave and why, how you handled questions or pushback, and the outcome. Sample: "Our leadership team wanted to launch a new customer portal before the holiday season. In testing, my team found that the login system couldn't handle the expected traffic. I met with the executive sponsor and explained the risk in terms of lost sales and support calls rather than server details. I recommended a smaller launch for existing customers first, with the full launch a month later. Marketing pushed back because a campaign was already planned, so I offered a plan that kept part of it. The limited launch went smoothly, and we fixed two problems before the full rollout." Pitfalls to avoid: using jargon leaders can't follow, taking sole credit for a team decision, and choosing a story where your advice made no real difference.
What interviewers listen forListen for how they put a technical issue in business terms, such as cost, risk or downtime, and handled pushback. Taking sole credit for a team decision is a red flag.
Candidate tipChoose a decision you influenced, like delaying a launch or replacing a system. Explain the options, the case you made in plain business terms, and what happened.
Question 14: Tell me about a time you had to tell senior leaders that an IT project would be late, over budget or short of what was promised.
Suggested answerThe interviewer wants to know whether you raise bad news early and honestly, and whether you bring options instead of only problems. Use Situation, Task, Action, Result. Set up the project and what was promised, explain when and how you learned it was slipping, describe how you told leadership and what choices you offered, then say what happened. Sample: "We were moving our payroll system to a new vendor, and two months before go-live my team found that data from the old system was much messier than expected. I confirmed the size of the problem with the vendor, then met the CFO and COO that week rather than waiting for the monthly review. I explained the cause and gave three options: cut scope, add contractor help, or move the date, with the cost and risk of each. I recommended a delay and explained what we would need to confirm before setting a new date." End with the decision leaders actually made and the result you can support from your own experience. Pitfalls to avoid: waiting until the deadline to speak up, blaming the vendor or your team, and arriving with no options or recommendation.
What interviewers listen forA strong answer shows they raised the problem early, came with facts and options, and owned their part. Holding the news until the deadline is a red flag.
Candidate tipExplain how you found out, how soon you told leadership, what options you brought, and how the project went after that conversation.
Question 15: Tell me about the last time you provided technical support for user.
Question 16: Tell me about your last experience recruiting, hiring, training, or supervising staff.
Question 17: Please share an experience in which you recommened an improvement in the technology of your organization, which helped your company.
Question 18: What are some strategies you use to be aware of technological advances?
Question 19: Tell me about a system chart or program which you approved prior to implementation and about a system chart or program which you rejected. What were the differences between the two charts/programs?
Question 20: Explain a data processing proposal you evaluated recently, which helped you to assess the feasibility and requirements of a project.
Question 21: Provide an experience in which you successfully controlled an operational budget.
Question 22: Tell me about the last operational or project progress report you prepared or reviewed.
Question 23: Describe a time you had to change an IT equipment order because the equipment you needed was unavailable.
What interviewers listen forListen for their own steps to resolve the shortage and check the revised order against IT requirements, plus the purchase outcome. Ordering an incompatible substitute just to meet the date is a red flag.
Candidate tipUse one real equipment purchase. Explain the shortage, how you changed the order while meeting the IT requirements, and the effect on cost and delivery.
Question 24: Tell me about the last organizational goals, policies, or procedures which you developed and/or interpreted.
Question 25: What backup, security, and user help systems are you familiar with? Share an experience in which you successfully managed one of these systems.
Question 26: Describe how you coached someone on your IT team, such as a junior developer or help desk technician, to grow their skills.
What interviewers listen forA strong answer shows a plan: a skill gap they spotted, regular check-ins, and stretch work such as leading a small project. Coaching that was only fixing the person's mistakes is a red flag.
Candidate tipName the person's role and the skill they needed, what you did over time, like pairing or handing them ownership of a task, and a concrete sign they improved.
Question 27: Tell me about a time you dealt with a difficult stakeholder, such as a department head or vendor, during an IT project or outage.
What interviewers listen forListen for whether they tried to understand the person's concern, kept the work moving and knew when to escalate. Describing the other person with contempt is a red flag.
Candidate tipDescribe what made the person difficult and what was at stake, what you did to understand their view, and how you reached a workable result.
Question 28: How do you use data such as help desk tickets, system uptime or project metrics to make decisions about your IT department?
What interviewers listen forA strong answer names specific measures and a decision they changed, like adding staff after ticket volume rose. Collecting reports no one acts on is a red flag.
Candidate tipName the measures you track, how often you review them, and give one example where the numbers led you to change something.
Question 29: In your experience, what is the key to developing a good team?
Suggested answerThe interviewer wants to know what you believe makes a team work, and whether you have acted on that belief.
Name one or two keys, such as clear roles, trust, or regular honest feedback. Then back them up with a short example from a team you led or belonged to, and say what changed.
Sample answer: "For me, the key is trust built on clear roles. On one team I joined, two people kept doing the same tasks while other work went undone, and it caused friction. I suggested we list who owned each part of our weekly work and review it at a short Monday meeting. Once everyone knew what they owned, people started asking each other for help instead of complaining. Within a month we stopped missing handoffs, and the meetings got shorter."
Pitfalls: Don't give a list of buzzwords with no example. Avoid taking all the credit for the team's success. If you were a team member, don't describe only what the manager should have done.
What interviewers listen forLook for how they build mutual trust, respect, and cooperation.
Candidate tipBe sure to explain how you encourage and build trust, respect, and cooperation.
Question 30: In your experience, what is the key to ensuring your company was compliant with all laws, regulations and standards that were applicable to your area of responsibility?
Suggested answerThe interviewer wants to know how you make sure your work follows the rules that apply to it, and what you do when you find a gap.
Name the approach you rely on, then support it with an example. Strong answers cover knowing which rules apply, building checks into the routine, keeping records, and staying current when rules change. Rules vary by industry and state, so speak to the ones you have actually worked with.
Sample answer: "I think the key is making compliance part of the routine rather than a yearly scramble. In my last role, I kept a checklist of the requirements that applied to our records, did a short self-check each month, and kept notes on any fixes. When a new record-keeping rule came out, I read the guidance, updated the checklist, and briefed the team. Our next audit found no issues in our area."
Pitfalls: Don't claim you know every law. Avoid suggesting compliance is someone else's job. Don't offer legal interpretations; describe your process.