| 16 | Share an experience in which you conducted a test of a product, service, or process and successfully improved the quality or performance. |  | 
																
									| 17 | Describe the methods you use to determine the nature of code violations and actions to be taken. Share an experience in which you were effective. |  | 
																
									| 18 | Share how you would review and evaluate applications for registration of products containing dangerous materials, or for pollution control discharge permits. |  | 
																	
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									| 19 | Share an experience in which you effectively prepared reports summarizing requirements and regulations. |  | 
																
									| 20 | Provide an experience in which you effectively interviewed an individual to determine the nature of a violation and to obtain evidence of a violation. What methods made you successful? |  | 
																
									| 21 | What is the key to success when communicating with the public. |  | 
																
									| 22 | Provide an experience in which you successfully investigated complaints and violations of laws. What methods made you successful? |  | 
																
									| 23 | Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) |  | 
																
									| 24 | Provide a time when you dealt calmly and effectively with a high-stress situation. |  | 
																
									| 25 | Name a time when your patience was tested. How did you keep your emotions in check? |  | 
																	
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									| 26 | Provide an experience in which your ability to communicate helped you to be effective in correcting a problem you found. How did you effectively inform individuals on resolving the problem? |  | 
																
									| 27 | What factors do you consider when determining sampling locations and methods? Share an experience in which you were effective. |  | 
																
									| 28 | Provide an experience in which you effectively coordinated with other government agencies and effectively determined which sites and reports to investigate. |  | 
																
									| 29 | How would you respond to questions and inquiries, such as those concerning service charges and capacity fees, or refer them to supervisors? |  | 
																
									| 30 | Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |  |