| 31 | 
									What have you found to be the best way to confer with customers to determine the nature of malfunctions? Share an example. | 
									
										
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									| 32 | 
									Tell me about your last experience doing repair work. How did you determine what tools you needed? | 
									
										
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									| 33 | 
									Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? | 
									
										
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									| 34 | 
									Provide a time when you dealt calmly and effectively with a high-stress situation. | 
									
										
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									| 35 | 
									Tell me about the last time you performed routine maintenance on equipment. How did you determine when and what type of work was needed? | 
									
										
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									| 36 | 
									Share an experience in which your willingness to lead or offer an opinion helped your company. | 
									
										
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									| 37 | 
									Provide an experience that demonstrates your ability to manage time effectively. What were the challenges and results? | 
									
										
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									| 38 | 
									Share an experience in which you conducted a test of a product, service, or process and successfully improved the quality or performance.  | 
									
										
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									| 39 | 
									Tell me how you organize, plan, and prioritize your work. | 
									
										
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									| 40 | 
									Share an experience in which you successfully coordinated with others. How about a coordination effort that was not as successful?  | 
									
										
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