| 1 | Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |  | 
																
									| 2 | Share an experience in which you effectively wrote customer orders and/or sales contracts. |  | 
																
									| 3 | Tell me about a recent experience you've had working with your hands. |  | 
																	
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									| 4 | Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |  | 
																
									| 5 | Share an experience in which your attention to detail and thoroughness had an impact on your last company. |  | 
																
									| 6 | Share an experience you had in dealing with a difficult person and how you handled the situation. |  | 
																
									| 7 | Name a time when your patience was tested. How did you keep your emotions in check? |  | 
																
									| 8 | Provide your experience collecting money and making change. |  | 
																
									| 9 | Share an experience in which you listened to and resolved a difficult customer complaint. |  | 
																
									| 10 | Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.) |  | 
																	
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									| 11 | Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |  | 
																
									| 12 | Provide an example when your ethics were tested. |  | 
																
									| 13 | What is the key to success when communicating with the public. |  | 
																
									| 14 | Share an effective method you have used to call on prospective customers and to solicit new business. Share an experience. |  | 
																
									| 15 | What factors do you consider when loading trucks and planning routes? Share an experience. |  |