| 1 | 
									Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) | 
									
										
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									| 2 | 
									Share an experience in which you effectively wrote customer orders and/or sales contracts.  | 
									
										
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									| 3 | 
									Tell me about a recent experience you've had working with your hands.  | 
									
										
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									| 4 | 
									Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? | 
									
										
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									| 5 | 
									Share an experience in which your attention to detail and thoroughness had an impact on your last company.  | 
									
										
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									| 6 | 
									Share an experience you had in dealing with a difficult person and how you handled the situation.  | 
									
										
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									| 7 | 
									Name a time when your patience was tested. How did you keep your emotions in check? | 
									
										
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									| 8 | 
									Provide your experience collecting money and making change. | 
									
										
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									| 9 | 
									Share an experience in which you listened to and resolved a difficult customer complaint. | 
									
										
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									| 10 | 
									Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.) | 
									
										
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									| 11 | 
									Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? | 
									
										
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									| 12 | 
									Provide an example when your ethics were tested. | 
									
										
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									| 13 | 
									What is the key to success when communicating with the public. | 
									
										
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									| 14 | 
									Share an effective method you have used to call on prospective customers and to solicit new business. Share an experience. | 
									
										
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									| 15 | 
									What factors do you consider when loading trucks and planning routes? Share an experience. | 
									
										
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