Technical Support Technician Interview Questions

31 How would you rate your writing skills? (Ask for an example that demonstrates great writing skills.)
32 Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.)
33 Describe a training you successfully conducted or a training material you developed on the use of hardware or software. What methods made it successful?
34 Describe an experience in which you identified the educational needs of your students and successfully developed a way to teach/train them.
35 Please share an experience in which you successfully taught a difficult principle or concept. How were you able to be successful?
36 Name a time when your patience was tested. How did you keep your emotions in check?
37 Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment?
38 Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed?
39 Share an experience in which conferring with others helped you establish effective requirements for new systems or modifications.
40 Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task.
41 Tell me about a staff you hired, supervised, and directed. What made you a successful supervisor?
42 Describe an improvement you made to software or hardware. How did you identify the need for improvement?
43 Provide a time when you were able to identify a complex problem, evaluate the options, and implement a solution. How did the solution benefit your employer?
44 What have you found to be the best way to monitor the performance of your work and/or the work of others? Share a time when you had to take corrective action.
45 How do you maintain a current knowledge of hardware and software?
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