| 1 | Share an experience you had in dealing with a difficult person and how you handled the situation. |  | 
																
									| 2 | Share an experience in which you helped a user solve a difficult hardware or software operation problem. |  | 
																
									| 3 | Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.) |  | 
																	
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									| 4 | Tell me how you organize, plan, and prioritize your work. |  | 
																
									| 5 | Share an experience when you applied new technology or information in your job. How did it help your company? |  | 
																
									| 6 | Give me an example of when you thought outside of the box. How did it help your employer? |  | 
																
									| 7 | Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem. |  | 
																
									| 8 | Share an effective approach to working with a large amount of information/data. How has your approach affected your company? |  | 
																
									| 9 | Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |  | 
																
									| 10 | Please share an experience in which you presented to a group. What was the situation and how did it go? |  | 
																	
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									| 11 | Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |  | 
																
									| 12 | Would you consider analyzing data or information a strength? How so? |  | 
																
									| 13 | Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |  | 
																
									| 14 | Name a time when your advice to management led to an improvement in your company or otherwise helped your employer. |  | 
																
									| 15 | Describe a time when you successfully serviced, repaired, calibrated, or tested a device that operates mainly by electronic principles. |  |