| 16 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 17 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 18 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 19 |
Share an effective method you have used to ensure that passengers comply with federal regulations. |
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| 20 |
How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.) |
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| 21 |
Share an experience in which you effectively administered first aid. |
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| 22 |
Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) |
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| 23 |
Provide an effective method you have used to prepare passengers and aircraft for landing. Share an experience. |
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| 24 |
Please share an experience in which you presented to a group. What was the situation and how did it go? |
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| 25 |
Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |
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| 26 |
Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |
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| 27 |
Share an experience in which you effectively provided special assistance for a passenger, e.g. a small child or a disabled person. |
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| 28 |
Provide an example when your ethics were tested. |
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| 29 |
Share an experience in which personal connections to coworkers or others helped you to be successful in your work. (Make sure candidate works well with others.) |
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| 30 |
Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |
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