| 16 | 
									What is the most challenging part of adjusting timing regulators, using truing calipers, watch-rate recorders, and tweezers? | 
									
										
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									| 17 | 
									Describe an experience when you successfully gathered information from customers about a timepiece's problems and its service history. | 
									
										
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									| 18 | 
									Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) | 
									
										
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									| 19 | 
									Tell me about your last experience doing repair work. How did you determine what tools you needed? | 
									
										
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									| 20 | 
									Share an experience in which your diligence of inspecting equipment, structures, or materials helped you identify a problem or the cause of a problem.  | 
									
										
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									| 21 | 
									Name a time when your creativity or alternative thinking solved a problem in your workplace. | 
									
										
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									| 22 | 
									Name a time when your patience was tested. How did you keep your emotions in check? | 
									
										
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									| 23 | 
									What is the key to success when communicating with the public. | 
									
										
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									| 24 | 
									Provide a time when you dealt calmly and effectively with a high-stress situation. | 
									
										
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									| 25 | 
									Tell me how you organize, plan, and prioritize your work. | 
									
										
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									| 26 | 
									Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) | 
									
										
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									| 27 | 
									Tell me about the last time you monitored or reviewed information and detected a problem. How did you respond?  | 
									
										
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									| 28 | 
									Share an experience in which you conducted a test of a product, service, or process and successfully improved the quality or performance.  | 
									
										
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									| 29 | 
									Tell me about the last time you performed routine maintenance on equipment. How did you determine when and what type of work was needed? | 
									
										
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									| 30 | 
									Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? | 
									
										
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