Tax Compliance Representative Interview Questions

1 What is the key to success when communicating with the public.
2 How do stay up to date in order to maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information?
3 Describe methods you have found effective to collect taxes from individuals or businesses according to prescribed laws and regulations.
4 Name an example when you conferred with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
5 Share an experience you had in dealing with a difficult person and how you handled the situation.
6 Tell me how you organize, plan, and prioritize your work.
7 Would you consider analyzing data or information a strength? How so?
8 Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant?
9 Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome?
10 Provide an example when your ethics were tested.
11 Name a time when your patience was tested. How did you keep your emotions in check?
12 Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task.
13 Share an experience in which your attention to detail and thoroughness had an impact on your last company.
14 Provide a time when you dealt calmly and effectively with a high-stress situation.
15 What have you found to be the best way to maintain records for each case, including contacts, telephone numbers, and actions taken?
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