Mortgage Banker Interview Questions

16 In your experience, what is the key to ensuring your company was compliant with all laws, regulations and standards that were applicable to your area of responsibility?
17 Provide an example when your ethics were tested.
18 Share an experience in which meeting with an applicant helped you be successful in your work.
19 How do you organize loan applicants' financial information?
20 How do you ensure that loan agreements are complete and accurate?
21 Provide an effective method you have used to explain to clients the different types of loans and credit options and terms of service.
22 Describe a loan you approved and one you did not approve.
23 Share an experience in which your attention to detail and thoroughness had an impact on your last company.
24 Provide a time when you dealt calmly and effectively with a high-stress situation.
25 Describe a credit policy, credit line, procedure, or standard which you set.
26 Share an experience in which you resolved a difficult customer complaint.
27 Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.)
28 Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed?
29 How do you stay abreast of new types of financial services and products? Share an experience in which this helped you better meet your customers' needs.
30 Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.)