| 16 |
In your experience, what is the key to ensuring your company was compliant with all laws, regulations and standards that were applicable to your area of responsibility? |
|
| 17 |
Provide an example when your ethics were tested. |
|
| 18 |
Share an experience in which meeting with an applicant helped you be successful in your work. |
|
|
|
| 19 |
How do you organize loan applicants' financial information? |
|
| 20 |
How do you ensure that loan agreements are complete and accurate? |
|
| 21 |
Provide an effective method you have used to explain to clients the different types of loans and credit options and terms of service. |
|
| 22 |
Describe a loan you approved and one you did not approve. |
|
| 23 |
Share an experience in which your attention to detail and thoroughness had an impact on your last company. |
|
| 24 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
|
| 25 |
Describe a credit policy, credit line, procedure, or standard which you set. |
|
|
|
| 26 |
Share an experience in which you resolved a difficult customer complaint. |
|
| 27 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
|
| 28 |
Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? |
|
| 29 |
How do you stay abreast of new types of financial services and products? Share an experience in which this helped you better meet your customers' needs. |
|
| 30 |
Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |
|
