Computer Support Specialist Interview Questions

There are 2 different sets of questions for this title
1 Share an experience you had in dealing with a difficult person and how you handled the situation.
2 Share an experience in which you helped a user solve a difficult hardware or software operation problem.
3 Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.)
4 Tell me how you organize, plan, and prioritize your work.
5 Share an experience when you applied new technology or information in your job. How did it help your company?
6 Give me an example of when you thought outside of the box. How did it help your employer?
7 Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem.
8 Share an effective approach to working with a large amount of information/data. How has your approach affected your company?
9 Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant?
10 Please share an experience in which you presented to a group. What was the situation and how did it go?
11 Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome?
12 Would you consider analyzing data or information a strength? How so?
13 Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact?
14 Name a time when your advice to management led to an improvement in your company or otherwise helped your employer.
15 Describe a time when you successfully serviced, repaired, calibrated, or tested a device that operates mainly by electronic principles.