| 16 | Share an experience in which your ability to consider the costs or benefits of a potential action helped you choose the most appropriate action. |  | 
																
									| 17 | Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |  | 
																
									| 18 | Tell me about the last time you monitored or reviewed information and detected a problem. How did you respond? |  | 
																	
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									| 19 | Provide an example of when you were persistent in the face of obstacles. |  | 
																
									| 20 | Share an experience in which your attention to detail and thoroughness had an impact on your last company. |  | 
																
									| 21 | Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |  | 
																
									| 22 | How would you rate your writing skills?  (Ask for an example that demonstrates great writing skills.) |  | 
																
									| 23 | How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.) |  | 
																
									| 24 | Share an experience in which you effectively provided technical support to a tem member. |  | 
																
									| 25 | Provide an example when your ethics were tested. |  | 
																	
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									| 26 | Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |  | 
																
									| 27 | Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |  | 
																
									| 28 | Provide an experience in which you modified equipment to improve system operation in conformance with specifications. |  | 
																
									| 29 | Share an effective method you have used to ensure that hardware and support peripherals meet specifications and requirements. |  | 
																
									| 30 | Name a time when your creativity or alternative thinking solved a problem in your workplace. |  |