Cargo Agent Interview Questions

16 Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.)
17 How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.)
18 Share an experience in which you accurately estimated freight and/or postal rates.
19 Describe an experience in which your ability to work well with others and reconcile differences helped your company or employer. (Make sure the candidate knows how to negotiate.)
20 Provide an experience in which you successfully traced a lost shipment.
21 Provide an example of when you were persistent in the face of obstacles.
22 Share your experience loading and unloading delivery trucks.
23 Share an experience when you applied new technology or information in your job. How did it help your company?
24 Provide an experience in which you effectively installed straps, braces, and padding to prevent shifting and damage during shipment.
25 Provide an experience in which you notified consignees, passengers, and customers of the arrival of freight/baggage and arranged for delivery.
26 Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.)
27 What is the state of your records of goods shipped, received, and stored? What is something you would like to improve?
28 Provide a time when you dealt calmly and effectively with a high-stress situation.
29 Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.)
30 Share an experience in which you coordinated and supervised the activities of workers. What methods made you successful?