| 31 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 32 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 33 |
Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |
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| 34 |
Provide an example of when you were persistent in the face of obstacles. |
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| 35 |
Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |
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| 36 |
Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) |
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| 37 |
Tell me about a time when you conducted studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases. |
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| 38 |
Walk me through how you evaluate information from documents such as claim applications, birth or death certificates, or physician or employer records. |
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| 39 |
Describe an experience where you organized or delivered public presentations about mediation to organizations such as community agencies or schools. How did it go? |
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| 40 |
Share an experience in which your attention to detail and thoroughness had an impact on your last company. |
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| 41 |
Name a time when your creativity or alternative thinking solved a problem in your workplace. |
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| 42 |
Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? |
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| 43 |
Provide an example of a time when you successfully organized a diverse group of people to accomplish a task. |
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| 44 |
Describe an experience in which you identified the educational needs of your students and successfully developed a way to teach/train them. |
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| 45 |
Share an experience in which your understanding of a current or upcoming problem helped your company to respond to the problem. |
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