| 31 |
Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |
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| 32 |
Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) |
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| 33 |
Provide an experience in which you learned how to operate new office technology quickly and effectively. |
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| 34 |
Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |
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| 35 |
Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? |
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| 36 |
Share an experience in which you successfully coordinated with others. How about a coordination effort that was not as successful? |
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| 37 |
Share an experience in which you effectively established work procedures and/or schedules and monitored the daily work of clerical staff. |
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| 38 |
Share an effective method you have used to schedule and confirm appointments for clients, customers, supervisors, etc. |
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| 39 |
What have you found to be the best way to monitor the performance of your work and/or the work of others? Share a time when you had to take corrective action. |
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| 40 |
Provide an effective method you have used to coordinate conferences and meetings. Share an experience. |
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| 41 |
Tell me about an experience in which you managed a successful project and/or effectively contributed to committee or team work. |
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| 42 |
Share an experience in which you successfully operated an electronic mail system and coordinated the flow of information. |
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| 43 |
Describe your experience taking dictation in shorthand and/or by machine and transcribing information. What methods made you successful? |
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| 44 |
Provide an experience in which you supervised and trained clerical staff. What methods made you successful? |
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| 45 |
Tell me about the last time you monitored or reviewed information and detected a problem. How did you respond? |
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