| 16 |
Describe your experience operating office equipment (e.g. fax machines, copiers, and computers). |
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| 17 |
Provide an example when your ethics were tested. |
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| 18 |
How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.) |
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| 19 |
Provide an effective method you have used to greet visitors and direct them to the appropriate persons. |
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| 20 |
Tell me about an effective paper or electronic filing system which you set up and/or maintained. |
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| 21 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 22 |
What is the state of your records of collections and disbursements for cash accounts? What is one thing you would like to improve? |
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| 23 |
Describe your experience providing services to customers (e.g. order placement). |
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| 24 |
Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |
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| 25 |
Share an experience in which you located and attached appropriate files to incoming correspondence requiring replies. |
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| 26 |
Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |
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| 27 |
Share an experience in which you effectively composed, typed, and distributed meeting notes, correspondence, and/or reports. |
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| 28 |
Provide an experience in which you effectively reviewed work done by others. How did you ensure correct spelling, grammar, and format? |
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| 29 |
Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem. |
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| 30 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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