| 16 | Tell me about the last time you monitored or reviewed information and detected a problem. How did you respond? |  | 
																
									| 17 | Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |  | 
																
									| 18 | Provide an example when you were able to prevent a problem because you foresaw the reaction of another person. |  | 
																	
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									| 19 | What have you found to be the best way to monitor the performance of your work and/or the work of others? Share a time when you had to take corrective action. |  | 
																
									| 20 | Share an experience in which you used new training skills, ideas, or a method to adapt to a new situation or improve an ongoing one. (Look for the candidate's ability to learn.) |  | 
																
									| 21 | Please share an experience in which you presented to a group. What was the situation and how did it go? |  | 
																
									| 22 | Please share an experience in which you successfully taught a difficult principle or concept. How were you able to be successful? |  | 
																
									| 23 | Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |  | 
																
									| 24 | Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |  | 
																
									| 25 | Provide an experience in which your ability to actively find ways to help people improved your company or your own work ethic. |  | 
																	
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									| 26 | How would you rate your writing skills?  (Ask for an example that demonstrates great writing skills.) |  | 
																
									| 27 | Name a time when your patience was tested. How did you keep your emotions in check? |  | 
																
									| 28 | Describe a time when you successfully provided personal assistance to a coworker or patron. |  | 
																
									| 29 | How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.) |  | 
																
									| 30 | Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |  |