| 1 |
Share an experience in which you accurately estimated parts and labor to repair damage. How about a time you were less accurate? |
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| 2 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 3 |
Describe a time when your attention to detail helped you accurately determine the extent of damage on a vehicle. |
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| 4 |
Share an experience in which you successfully negotiated a difficult cost agreement with an auto repair shop. What methods led to your success? |
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| 5 |
Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |
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| 6 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 7 |
Name resources you use to evaluate the practicality of repair as opposed to the payment of the market value of a vehicle before an accident. Share an experience in which you have effectively done this. |
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| 8 |
Tell me about your last experience preparing insurance forms. |
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| 9 |
How do you effectively determine the salvage value on a total-loss vehicle? |
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| 10 |
Share an experience in which your attention to detail and thoroughness had an impact on your last company. |
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| 11 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 12 |
Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) |
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| 13 |
Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |
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| 14 |
Provide an example when your ethics were tested. |
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| 15 |
Please share an experience in which you presented to a group. What was the situation and how did it go? |
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