| 1 |
Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem. |
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| 2 |
Describe an experience when you visited individuals in homes or attended group meetings to provide information on agency services, requirements, or procedures. |
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| 3 |
How are your writing skills when it comes to keeping records or preparing reports for owner or management concerning visits with clients? |
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| 4 |
Share an experience you had in dealing with a difficult person and how you handled the situation. |
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| 5 |
Tell me how you organize, plan, and prioritize your work. |
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| 6 |
Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |
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| 7 |
Provide an example when you were able to prevent a problem because you foresaw the reaction of another person. |
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| 8 |
Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |
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| 9 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 10 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 11 |
How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.) |
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| 12 |
Provide an example when your ethics were tested. |
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| 13 |
Share an experience in which your attention to detail and thoroughness had an impact on your last company. |
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| 14 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 15 |
Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills? |
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