Different Interview Questions for the Same Title: Product Support Specialist
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Customer Service Representatives
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.