| 1 |
What have you found to be the best way to monitor the performance of your work and/or the work of others? Share a time when you had to take corrective action. |
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| 2 |
Share an experience in which you successfully assisted a teacher in solving a difficult problem with a student's progress. |
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| 3 |
What is the key to success when communicating with the public. |
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| 4 |
Describe a time when you successfully provided personal assistance to a coworker or patron. |
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| 5 |
Share an experience you had in dealing with a difficult person and how you handled the situation. |
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| 6 |
Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.) |
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| 7 |
Tell me how you organize, plan, and prioritize your work. |
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| 8 |
Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem. |
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| 9 |
Provide an experience that demonstrates your ability to manage time effectively. What were the challenges and results? |
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| 10 |
Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |
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| 11 |
Please share an experience in which you presented to a group. What was the situation and how did it go? |
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| 12 |
Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |
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| 13 |
Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills? |
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| 14 |
Tell me about the last time you oversaw the work of someone else. How did you effectively motivate, develop, and direct the worker(s)? |
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| 15 |
Share an experience in which you successfully coordinated with others. How about a coordination effort that was not as successful? |
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