| 1 |
What is the key to success when communicating with the public. |
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| 2 |
Share an experience you had in dealing with a difficult person and how you handled the situation. |
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| 3 |
Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |
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| 4 |
Please share an experience in which you presented to a group. What was the situation and how did it go? |
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| 5 |
Do you have experience taking parts orders over the phone? How is it different than in person? |
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| 6 |
How do you ensure that you correctly process a customer's order? |
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| 7 |
Provide an experience in which you received payments and obtained credit authorizations. |
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| 8 |
Provide an experience in which your ability to actively find ways to help people improved your company or your own work ethic. |
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| 9 |
How do you ensure an accurate count when inventorying stock? |
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| 10 |
Share an experience in which your attention to detail and thoroughness had an impact on your last company. |
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| 11 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 12 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 13 |
Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |
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| 14 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 15 |
Tell me about the condition of the stockroom at your last job. What was done to keep it organized? |
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