| 1 |
Share an experience you had in dealing with a difficult person and how you handled the situation. |
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| 2 |
What is the state of your records? What is something you would like to improve upon? |
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| 3 |
Describe a time when you successfully provided personal assistance to a coworker or patron. |
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| 4 |
Tell me about the last time you monitored or reviewed information and detected a problem. How did you respond? |
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| 5 |
Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |
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| 6 |
Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.) |
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| 7 |
Provide an experience in which you effectively administered prescribed oral medications. |
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| 8 |
Share an experience in which you helped a patient move around, clean, and/or with personal care. |
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| 9 |
Share an experience in which you effectively planned, purchased, prepared, and/or served meals to a patient. How did you ensure that meals met the prescribed diet? |
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| 10 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 11 |
Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |
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| 12 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 13 |
Provide an example when your ethics were tested. |
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| 14 |
Describe your experience accompanying clients on trips outside of the home. |
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| 15 |
Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |
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