| 1 | What is the key to success when communicating with the public. |  | 
																
									| 2 | Share an experience you had in dealing with a difficult person and how you handled the situation. |  | 
																
									| 3 | Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.) |  | 
																	
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									| 4 | Tell me how you organize, plan, and prioritize your work. |  | 
																
									| 5 | Share an experience when you applied new technology or information in your job. How did it help your company? |  | 
																
									| 6 | Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |  | 
																
									| 7 | Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |  | 
																
									| 8 | Provide an experience in which your ability to actively find ways to help people improved your company or your own work ethic. |  | 
																
									| 9 | Please share an experience in which you presented to a group. What was the situation and how did it go? |  | 
																
									| 10 | Provide an example when your ethics were tested. |  | 
																	
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									| 11 | Share an effective approach to working with a large amount of information/data. How has your approach affected your company? |  | 
																
									| 12 | Share an experience in which your attention to detail and thoroughness had an impact on your last company. |  | 
																
									| 13 | Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |  | 
																
									| 14 | How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.) |  | 
																
									| 15 | Describe a time when you successfully provided personal assistance to a coworker or patron. |  |