Different Interview Questions for the Same Title: Claim Agent

Insurance Adjusters, Examiners, and Investigators

Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.

Customer Service Representatives

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.